MyTradera
mytradera

Privacy Policy

Last updated: June 20, 2026

1. Information We Collect

Account Information

We collect information you provide when creating an account, including your name, email address, encrypted password, and profile information.

Subscription Information

We collect subscription-related information including Stripe customer IDs, subscription status, billing records, coupon usage, and transaction history. Payment card information is processed directly by Stripe and is never stored on MyTradera servers.

Learning & Platform Activity

We collect information related to your use of the platform, including:

  • Course progress
  • Lesson completion
  • Quiz and homework submissions
  • Chat conversations with TC
  • Learning path selections
  • Platform usage activity

User Content

You may submit content to the platform including:

  • Trading journal entries
  • Backtesting results
  • Playbooks and strategy documentation
  • Uploaded images, screenshots, and files
  • Notes and reflections

Technical Information

We automatically collect certain technical information including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Log data
  • Security and authentication records

2. How We Use Information

We use information to:

  • Provide and operate the Service
  • Personalize learning experiences
  • Deliver AI-powered coaching through TC
  • Process payments and manage subscriptions
  • Improve platform functionality and user experience
  • Respond to support requests
  • Detect fraud, abuse, and security threats
  • Enforce our Terms of Service
  • Comply with legal obligations

3. AI Features and Processing

MyTradera includes AI-powered features, including TC, the AI Trading Coach.

To provide AI functionality, portions of your conversations, journal entries, learning progress, and related context may be processed by third-party AI providers. This information is used solely to generate responses and improve the educational experience within the platform.

Users should not submit highly sensitive personal information through AI chat features.

TC provides educational guidance only and does not provide financial, investment, legal, or tax advice.

4. Service Providers

We use trusted third-party providers to operate the Service, including:

  • Supabase (authentication, database, storage)
  • Stripe (subscription billing and payment processing)
  • AI service providers used to power TC
  • Email and communication providers

These providers process data on our behalf under their own security and privacy commitments.

5. Data Sharing

We do not sell personal information.

We may share information:

  • With service providers that help operate the platform
  • When required by law, subpoena, or legal process
  • To protect the rights, safety, security, or property of MyTradera, our users, or the public
  • In connection with a merger, acquisition, or sale of business assets

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Keep users logged in
  • Maintain account security
  • Remember preferences
  • Analyze platform usage
  • Improve performance

You may disable cookies through your browser settings, although some features may not function properly.

7. Data Retention

We retain personal information for as long as necessary to provide the Service and fulfill legal obligations.

If you delete your account, we will delete or anonymize personal data within a reasonable period, except where retention is required for:

  • Tax records
  • Accounting records
  • Legal compliance
  • Fraud prevention
  • Security investigations

8. Security

We implement industry-standard safeguards designed to protect personal information, including:

  • Encryption in transit
  • Secure authentication systems
  • Access controls
  • Database security policies
  • Monitoring and logging

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Export your data
  • Object to certain processing activities

Requests may be submitted through support or by contacting us directly.

10. International Transfers

Your information may be processed and stored in countries outside your place of residence. Where required by law, appropriate safeguards will be used for international transfers.

11. Children's Privacy

The Service is intended only for individuals who are at least 18 years old.

We do not knowingly collect personal information from individuals under 18. If we become aware that such information has been collected, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically.

Material changes may be communicated through the platform, email, or other reasonable means. Continued use of the Service after updates become effective constitutes acceptance of the revised policy.

13. Contact Information

For privacy-related questions or requests, contact:

MyTradera
Email: support@mytradera.com

You may also contact us through the support features available within the platform.